Top Technology Areas that CTOs Should Invest in 2019 and Beyond

In today’s digital economy, technology has completely transformed our lives, not only in the way we live and work but also in terms of how we consume. For businesses, it brings the challenge of ensuring secure growth in the face of spiraling costs and increased competition. CTOs need to future proof businesses by focusing on key areas such as customer/user experience, data, and analytics, the security of IT and data from the threat of fraud and cyber-attacks as well as internal and external regulations to ensure survival in a highly competitive environment. Moreover, it’s essential to ensure that any implementation permeates throughout the organization for it to be effective.

Top Technology Areas that CTOs Should Invest in 2019:

CTOs should consider the needs not only of customers but also of employees, who use devices for both business and personal tasks. Keeping in mind this requirement, the most significant technology areas for investment include:

Mobile Device Management (MDM)

In the face of the possible threats to business and personal data from insecure networks and cyber-attacks, it’s essential to have a powerful MDM solution to ensure that every enterprise-managed device is deployed with the necessary protocols to protect them. The capability of an effective MDM solution should cover aspects such as remote wipe and access, remote control, location tracking, geofencing, and user authentication, among other features to keep the device and its data safe at all times. Since MDM solutions enable restrictions, it contributes to the optimal usage of the data and device for business purposes, thereby enhancing user productivity, workflow efficiency, and fluidity in internal operations.

For IT teams MDM software presents an efficient solution for performing tasks such as bulk enrolment of devices, device and user management, mass deployment of security policies and device restrictions and many others from a single platform, thereby simplifying the process of managing, monitoring and securing devices and data.

End-User Experience

Most organizations focus on the customers when defining user experience, but CTOs are redefining it to include employees. Software or products with an intuitive interface can not only increase employee productivity but also help to keep them more engaged and agile when they work. Additionally, the software tool should have the capability of working seamlessly across multiple platforms, besides simplifying processes such as profile creation and user self-management that empower employees to work independently from anywhere at any time, without compromising on privacy and security.

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